Using artificial intelligence, the software can predict customer actions and align them with defined rules for customer retention, allowing marketing and sales teams to respond accordingly with a range of potential activities, both in-person and digitally. This results in a possible revenue increase of tens and hundreds of thousands of euros by reducing customer churn rate by up to 20%.
The software's ability to choose an indicator when defining a segment allows for more targeted marketing and communication efforts, significantly reducing customer churn rates. Loyalty promotions and communication can use an attribute in creating loyalty promotions and sending communications throughout the customer loyalty base, which helps retain customers.
In conclusion, Sparta Loyalty's Churn Prediction software is an excellent solution for minimizing customer churn and retaining loyal customers. The potential revenue increase resulting from the reduction in customer churn is a compelling reason for businesses to invest in this solution.